By Dave Altimari, Hartford Courant
State police will begin implementing a plan to respond to non-emergency calls at barracks closest to where the calls are made.
Department of Emergency Services and Public Protection Commissioner Dora B. Schriro announced the new program Wednesday as she continues her review of the previous commissioner’s decision to consolidate emergency 911 dispatch centers.
The plan will start at the Southbury and Danielson barracks, where non-emergency dispatch calls will be re-routed to local troops.
Schriro said that all administrative calls that come into the state’s regional dispatch centers will be directed to the local troop in the area where the call has been made. She estimated nearly 60 percent of the calls that come into the regional dispatch centers are considered administrative calls.
All 911 emergency calls will still come into the regional dispatch centers and will be handled in those facilities.