Frontier Communications marks beginning of Connecticut operations

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NEW HAVEN – Frontier Communications held an event in New Haven Monday, celebrating the beginning of it’s operations in Connecticut.

Leaders called Monday the official “Day One” of service to more than 1.3 million households in the state. The company acquired AT&T’s wire-line operations.

Frontier says they are adding 2,500 former AT&T employees to the company.

Another celebration was scheduled for 5 p.m. in Stamford.

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8 comments

  • Jose Lopez

    So far I’m not a happy camper. There are a few channels that are not available anymore. Especially cartoon network, my kids are upset. Gonna look into a different provider.

  • Crystal Storo

    Meanwhile, as they celebrate, it’s only day two of service thru Frontier and we already have no internet… MAJOR ISSUE!

  • Michael Berry

    Three days in and 15 calls to customer service and still have not contacted anyone. I still have no internet after being advised by an automated message saying reboot my router. When I finally got close to speaking to someone they disconnected my call. This is unacceptable, my wife is in nursing school and needs to be on the internet to complete her web based classes. Three days with no internet is more than a minor problem. Frontier has lost a customer for sure.

  • NH_Patrick

    The non-conciliatory attitude from upper management claiming “minor glitches” throughout this debacle is probably this biggest thing that makes me not want their service through this very-flawed transition. Someone help these people learn some customer service skills, from the top down.