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DMV lays out plan for clearing backlog that mistakenly suspended drivers’ registrations

WETHERSFIELD – The Connecticut Department of Motor Vehicles will not give lists of registration suspensions for insurance compliance to law enforcement official...
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WETHERSFIELD – The Connecticut Department of Motor Vehicles will not give lists of registration suspensions for insurance compliance to law enforcement officials until the matter is cleared up.

At a press briefing held Thursday afternnoon regarding an action plan for vehicle insurance issue and registration suspensions, the DMV announced that they will take the following steps:

  • The DMV has redeployed staff to a unit where they have been working continuously and  will continue to work through the weekend to clear up the backlog.
  • Providing a customer has had continuous coverage, any fines or fees incorrectly incurred from August 18, 2015 to January 9, 2016 as a result of a DMV error will be reimbursed by the DMV.
  • The DMV will issue letters on behalf of customers to use in any court proceeding or payment dispute to show the registration suspension was in error.
  • The DMV will be meeting with law enforcement officials to review the situation and discuss the steps being taken.

The DMV said 60,000 people were impacted, about 11,000 a month since August. Some drivers have had their cars towed or impounded due to this error.

The DMV said anyone who has experienced a wrongful suspension should call them with proof that they never had a lapse in insurance.

“The State of Connecticut does not want citizens fearing to drive their cars because they have been told erroneously by DMV they have no insurance and that their registrations have been suspended,” said DMV Commissioner Andres Ayala, Jr. in a statement prior to the press briefing. “The hold back on registration suspensions for insurance compliance going to law enforcement  will give us time to go through the backlog and sort out those who have insurance from those who don’t. ”

The Commissioner pointed out that people receiving letters from the DMV about insurance compliance need to respond and provide proof of insurance. Anyone driving a vehicle on the state’s roads need to carry a valid insurance card.

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