WETHERSFIELD -- The Department of Motor Vehicles issued an alert Wednesday, advising customers that its computer systems were experiencing intermittent outages. Officials asked customers, if possible, to delay trips to DMV offices until Thursday.
The outages were resolved enough for business to continue by 2 p.m. Tuesday, but backups remained throughout the day. Those with license or ID card renewals were asked to visit a AAA office. Locations can be found at ct.gov/dmv/offices.
Those worried about a deadline were reassured by officials, who said they will work with you on that.
"Anyone whose expiration date of a credential, whether license or registration, occurs today as DMV experiences this problem, will have their credentials’ validity extended until Thursday at midnight," said a statement by spokesman William Seymour. "We advised to delay a visit to the DMV on Wednesday and look for updates on whether to visit an office on Thursday."
Last week, the DMV announced they are dropping the private vendor 3M it had used to overhaul the agency's computer system.
"We're operating under the contract right now with 3M that is continuing to fix the bugs in the registration system," said Michael Bzdyra, "But phase three of that contract, which would involve the licensing side of the aisle so to speak, both parties, both 3M and the DMV have mutually agreed to not do that together."
In March, the state approved Gov. Malloy's choice for DMV commissioner, despite the fact that he doesn't hold a master's degree as he previously claimed.