Agencies reporting 911 outage for AT&T customers; company resolves issue

Photo credit: Kena Betancur/AFP/Getty Images)

HOUSTON — Various law enforcement and government agencies in Texas and other states reported that AT&T customers were unable to call 911 from their cellphones.

The company said they were aware of the issues. In Texas, agencies in Corpus Christi, Fort Worth and other cities were providing alternate numbers for people to call if they had an emergency.

Agencies in Florida, Tennessee and Washington, D.C., had also sent out tweets saying they’ve been affected by the outage and were providing different numbers to call.

AT&T’s Sr. Public Relations Manager of New England, Karen Twomey, said the company has resolved the issue.

“Service has been restored for wireless customers affected by an issue connecting to 911. We apologize to those affected.” said Twomey.