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Comcast internet service problem said to be resolved

HARTFORD — Problems are being resolved according to Comcast for Comcast internet customers nationwide according to the company.

The website Downdetector.com showed a spike in service complaints from Comcast customers that started around 1 pm Eastern time.

A company spokesperson said in a statement:

On Monday, Nov. 6, our network experienced a service disruption affecting some customers with IP-based services. The disruption was caused by a configuration error. We know how important these services are to our customers. Our technicians were able to restore service within approximately 90 minutes.

The outages were on the East Coast, the Midwest and the West Coast, and to a lesser degree in the Southeast part of the country.