The CT Department of Motor Vehicles has a new feature online called: “Wait-Time Link.” This feature allows customers to check online to see how long they’ll have to wait in line for service before they go to a DMV branch
The department announced the latest feature on Thursday. Until this point, however, the waiting game has been a mystery, a gamble, and a frustrating process for many people. Now, the idea now is to plan ahead. So if for instance, the wait at the Norwalk DMV is an hour, a customer can check the Wethersfield and Waterbury branch to see if there are shorter wait times.
DMV officials warn customers, the Wait-Time Link provides an estimate within ten minutes of the actual in-person wait time.