Credit card information hacked at 10 Connecticut hotels

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HARTFORD — Customers at ten Connecticut hotels may have had their credit card information stolen according to the company that manages the properties.

IHG, the InterContinental Hotel Group, said some franchise owned hotels were told by credit card companies of unauthorized charges occurring on credit and debit cards after they were legitimately used at their locations.

The properties in the state are all Holiday Inn or Holiday Inn Express locations:

To find locations in other states, click here.

Customers affected made payments between September 29, 2016 and December 29, 2016.  The company said the malware was not eliminated from their systems until February or March 2017, but there is no evidence of unauthorized access to payment card data after December 29, 2016.

Most IHG-branded franchise hotel locations had switched to a secure payment system with encryption those properties were not affected.  Once a property installed the more secure system, it ended the ability of the malware to find payment card data and cards used at these locations were not affected from that point.

The malware searched for data on the card itself, number, verification code, name and expiration date.

The company said customers who reside in the United States can call 855-330-6367 from 8 a.m. to 8 p.m. ET, Monday to Friday.  Customers who reside outside the United States, can call 800-290-9989 from 8 a.m. to 8 p.m. ET, Monday to Friday.

Other information is available here.

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