NORTH HAVEN, Conn. — Executive Auto Group reopened its sales and service departments Thursday with new safety measures in place after temporarily closing earlier this month.
Showrooms will remain closed, but people can test drive a vehicle from home and buy a vehicle online with paperless transactions.
“You can do the whole process through the website of our dealerships. You can get all the finance options on there. We’ve been doing a lot of FaceTime with customers, a lot of conversations back and forth and we’re dropping vehicles off to consumers’ houses and we’re leaving the keys on the seat and they go out, they test drive the car on the road and we come back, pick it up, and consummate the deal,” said Executive Auto Group General Manager Scott Orsini.
Executive Auto Group temporarily closed its dealerships for two weeks to get more precautionary measures in place.
Orsini said the company has taken every precaution to make sure the dealership and vehicles are disinfected and sanitized.
In addition to CDC guidelines, Executive employees are also required to wear masks and gloves to ensure overall safety.
“Your car’s going to get fully wiped down. Plastic on the seats. Plastic on the steering wheel column. You’re going to be getting written up six feet away from the adviser, so forth, and as an added value of what we’re doing is we’re actually sanitizing the vehicles at no charge to the customer,” said Orsini.
Auto supply, repair, service, and towing are all listed as essential businesses by the state. That means they are not subject to the executive order suspending in person-operations at all non-essential businesses.
However, Executive Auto Group has implemented social distancing measures and there is limited staff on site.