HARTFORD -- The Department of Consumer Protection (DCP) is warning the public of a possible scams stemming from last week's storm.
DCP said “storm chasers” prey on families after weather emergencies because they know they need repairs done quickly.
"Our message to consumers: know the signs of a scam, and don’t fall for them." said DCP.
“Whenever there’s a bad storm, we always hope that everyone’s circumstances improve when the weather does, but that’s not always true,” said Consumer Protection Commissioner Michelle H. Seagull, “Some contractors take advantage of a situation that’s already stressful for families by offering to do home repairs at low-cost, and not following through. Consumers should always do their research before deciding who should do repairs on their home. If a contractor asks you to decide immediately in order to get a cheaper price, or asks you to pay in cash – it’s most likely a scam.”
DCP said if anyone needs repairs to their home, make sure to:
- Shop around: Always get more than one price quote for work you need done.
- Ask Questions: If there’s anything you need clarified, or something in your contract that you don’t understand, always ask about it before you finalize your agreement.
- Have a Contract: Home improvement contractors are required to have a written contract with you.
- Understand your Payments: Make sure you have a payment plan included in your contract, and never pay in full up front.
- Verify Registration: All home improvement contractors are required to be registered with DCP. You can verify their registration at here.
- Don’t Fall for Scams: Remember, if something sounds too good to be true, it probably is. Never give in to pressure tactics, forego a contract, pay in cash, or pay in full up front.
"Consumers who feel they’ve fallen victim to a scam should first reach out to their contractor to try and resolve the situation," said DCP. "If their efforts to resolve their issue don’t work, consumers should file a complaint with DCP by emailing dcp.complaints@ct.gov with detailed information regarding their problem."